Track Your Order

Where is my Wish Mist?

Every castle is packed in our keepsake gift box and shipped straight to you.

Your tracking number

We email you a tracking number the moment your order ships. Look for the shipping confirmation email, and check your spam or promotions folder if you don't see it.

Track it

Paste your tracking number into 17track.net. It reads almost every carrier.

Tracking hasn't updated?

The first scan can take 2–3 days to appear after your order ships. That's normal and doesn't mean anything is wrong.

Still need help?

Message us through our contact page with your order number and the email you ordered with, and we'll look into it for you.